You can reach our support team via email at s2mretail@gmail.com or through our Contact Us page.
Our support team is available Monday to Saturday, from 9 AM to 6 PM.
We usually respond within 24-48 hours.
Shipping charges vary based on location and order value. You can check the exact cost at checkout.
Orders are typically delivered within 5-7 business days, depending on your location.
Currently, we only ship within India.
You can return products within 7 days of delivery if they meet our return conditions.
Log in to your account, go to "My Orders," select the item, and initiate a return request.
Refunds are processed within 5-7 business days after the returned item is inspected.
We accept credit/debit cards, UPI, net banking, and wallet payments.
Yes, we use secure payment gateways to ensure your transactions are safe.
Payment failures may happen due to incorrect details or bank issues. Please try again or contact your bank.